TERMS AND CONDITIONS
Drill Bit Exchange, LLC. terms specify that all drill bits purchased are to be used outside of the oil and gas industry, and the purchaser assumes full responsibility for products purchased including personal injury, property loss, damages, liability, and/or infringement. By purchasing these products, you agree to be bound by these terms, and to the terms below.
All initial purchases by new customers are to be paid for by cash, check, wire, ACH, or credit card. New customers may apply for credit terms of Net 30 Days by requesting an application. Past due invoices will incur a 5% late fee every 30 days.
If you choose a specific method of shipping, DBE may apply additional charges to the purchase. We do not ship products COD. All international shipments outside of North America are F.O.B. Port of Houston.
If you are not 100% satisfied with your purchase, you can either return your order for a full refund, or exchange it for another product.
You can return or exchange your purchase for up to 21 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
Please contact customer service at (800) 259-9144 for more information on our terms and conditions. Thank you.